Terms & Conditions

1. Introduction

Welcome to Padmavathi Silver Jewellery. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions.

These Terms apply to all users of the website including customers, browsers, and vendors.

2. Products & Pricing

  • All products listed are subject to availability.
  • Prices are mentioned in INR and may change without prior notice.
  • We strive for accuracy, but slight variations in design, weight, or color may occur due to photography or screen differences.

3. Orders & Payments

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel or refuse any order at our discretion.
  • In case of cancellation from our side, a full refund will be processed.

4. Shipping & Delivery

  • Orders will be processed within 2–5 business days.
  • Delivery timelines may vary depending on location.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Exchanges

  • Returns/exchanges are accepted within 7 days of delivery (if applicable).
  • Products must be unused and in original packaging.
  • Damaged or customized items may not be eligible for return.
  • Customers must ensure safe return packaging to avoid damage.

6. Refund Policy

  • Refunds will be processed after product inspection.
  • Refunds will be credited to the original payment method within 5–10 business days.

7. Intellectual Property

  • All content (images, logo, designs, text) belongs to Padmavathi Silver Jewellery.
  • Unauthorized use, reproduction, or copying is strictly prohibited.

8. User Responsibilities

  • You agree not to misuse the website or engage in illegal activities.
  • Any fraudulent activity will result in legal action.

9. Limitation of Liability

  • We are not liable for:
    • Any indirect or incidental damages
    • Delays in delivery beyond our control
    • Allergic reactions (customers should check material suitability)

10. Privacy

Your personal information is handled as per our Privacy Policy. We ensure your data is secure and not misused.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website means you accept those changes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of local courts.

13. Contact Us

For any queries, contact us: